- Onhand training
Retail Produce Manager course will focus on the following points:
- Customer Interaction
Help your produce staff deliver superior customer service with course topics that include greeting customers, responding to customer body language, using up-selling and suggestive selling, and building customer relationships.Food Safety
Your produce staff will learn to identify food-borne illnesses and common causes of cross-contamination, as well as the importance of personal hygiene and keeping produce safe during receiving, storage and display.Merchandising
With a goal of driving produce sales, this course will show produce clerks, display designers and manager trainees how to create professional, eye-catching displays.Inventory Management
This course will teach your staff to lower produce department costs by reducing waste and shrink and by identifying the impact of over-ordering and under-ordering.
Your staff will learn how to select the correct product mix to meet local customer demands, use promotional activities to increase sales, and differentiating your store from competitors.
Upon completion of training, produce managers will be able to reduce loss gross and shrink, forecast sales and trends, balance daily inventory, and deduce labor budget and inventory levels.
Top 20 Produce Items
This course provides basic skills and information about the top 20 produce items sold in U.S. retail food stores with a goal of improving handling, reducing shrink and increasing sales.
Quality and the Supply Chain
Familiarize your team with each stage of the produce supply chain, enabling them to identify their own role in ensuring the delivery of quality produce for maximum profitability.